Cancellation(/Revocation) Policy

1. Right to Cancel(/Revoke)

Return policy of English products like digital courses or e-books: 60 days. 

You have the right to return the product without giving any reason. 

The return policy does not apply for finished coaching sessions or seminars with Mirela Manolache. 

2. Cancellation Period Products

The cancellation period will expire after 60 days from the day on which you acquire the English products.

3. Address

To exercise the right to cancel, you must inform the business owner [Mirela Manolache,  Blutenburgstraße 79, 80634 München, email: [email protected]] of your decision to cancel the contract by a clear statement e.g. via email to which you need a confirmation of receipt. 

4. The Cancellation Deadline

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.  

A cancellation of the registration can be made in writing within 60 days without giving a reason. For this, the date of receipt of the registration applies. This does not apply to short-term registrations that are made less than 14 days before the start of the seminar. The revocation must be sent to: 

email: [email protected] 

5. Effects of cancellation

If you revoke this contract, we will refund all payments that we received from you, including delivery costs (with the exception of additional costs, that result from your choice of delivery other than the cheapest standard delivery option we offer) immediately and at the latest fourteen days from the day we received your notification of your revocation of this contract. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.

6. Right of Retention

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

7. Return Shipping

no applicable for e-products.

8. Costs of Return Shipping

no applicable for e-products. 

9. Value Replacement for the Delivery of Goods

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample Revocation Form

If you want to revoke this contract please feel free to fill in this form and send it back to us

To [here the trader’s name, geographical address and, where available, his fax number and e-mail address are to be inserted by the trader]:

I/We (1) hereby give notice that I/We (1) withdraw from my/our (1) contract of sale of the following goods (1)/for the provision of the following service (1), Ordered on (1)/received on (1), Name of consumer(s), Address of consumer(s), Signature of consumer(s) (only if this form is notified on paper), Date

(1) Delete as appropriate.